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Wiener Stadtwerke
2019 report

Introduction

Annual report / financial report / sustainability report

Wiener Stadtwerke’s 2019 report consists of three related parts. The annual report presents developments at Wiener Stadtwerke and the figures behind them, the financial report comprises an operating and financial review, financial statements and notes prepared in accordance with IFRS, and the sustainability report (available in German only) covers environmental and social aspects relevant to the Group.

As an infrastructure service provider, Wiener Stadtwerke has unique responsibilities to the community, and not only in times of crisis. The strong operating profit for 2019 will be invested in safeguarding the Group’s future and, as a result, that of the city, too. You can count on that!

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People
We keep Vienna moving

We keep Vienna moving

Placeholder million passengers
used Wiener Linien services to get from A to B in 2019
Placeholder million EUR
will be invested in public traffic in 2020

Joined-up transport services – every day, outstanding employees and an underground, bus and tram network that has won plaudits from all over the world helps people to get around the city quickly and conveniently. In this respect, safety and reliability are just as important as environmental protection.

Wiener Stadtwerke invest in public transport, to make it even faster, more convenient and environmentally friendly. Alongside the headline U2/U5 project, new carriages will be introduced on the Badner Bahn, the U4 will be modernised, depots will be upgraded, and countless new underground trains, trams and buses will enter into service.

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A mobility hub

A mobility hub

Buses, trams and underground trains are the centrepiece of Vienna’s public transport system. The WienMobil app has transformed the capital’s transport services into a mobility hub featuring links to various personal offerings such as car sharing, scooters, hire bikes and private vehicles. For the fastest and greenest way to get from A to B.

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Powering the city

Powering the city

Placeholder million EUR
Wien Energie’s spending on renewable energy between 2020 and 2024
Placeholder households
are powered by solar energy in Vienna

Climate protection is one of the biggest challenges of our time. At the EU level, there are minimum targets for reducing greenhouse gases (by 40%) and increasing the proportion of demand covered by renewables (by 32%) by 2030. In this respect, big cities such as Vienna can make the greatest contribution. As a result, Wiener Stadtwerke will have a central role to play in reaching the national climate targets for the electricity, heat and transport sectors. By 2024, new photovoltaic systems will be installed on a total area equivalent to 600 football fields, supplying the city with eco-friendly electricity.

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We call it energy teamwork

We call it energy teamwork

There’s more to energy than just electricity, even though the two terms are often used interchangeably. We are coupling the different parts of the energy sector, integrating them and getting more than the sum of their parts in return. This cuts the amount of energy used overall and protects the environment and climate. From a technical point of view, it’s known as sector coupling – we call it energy teamwork

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Stronger together

Stronger together

Placeholder employees
keep Vienna running smoothly
Placeholder million EUR
Wiener Stadtwerke’s revenue in 2019

The Group’s 15,000 employees represent a host of different cultural backgrounds. What’s more, Wiener Stadtwerke has a particularly diversified set-up thanks to its different lines of business. Staff members with lots of different skills, approaches and ideas look after our customers. Diversity brings new ways of seeing things, promotes creativity and is a central component of sales and customer care at any service-oriented company.

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One-stop shop

One-stop shop

The idea behind the one-stop shop is to build up a platform for shared services, both online and offline, which customers can visit for everything they need. The programme will play a major role in shaping the Group’s future. The aim is to maximise customers’ ease of access to the services and products offered by Wiener Stadtwerke through a central platform.

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Annual report

Annual report 2019

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Financial report

Financial report 2019

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Sustainability report

Sustainability report 2019

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